All business owners dread negative reviews but few actually have a reputation management strategy in place to combat them. Negative reviews can greatly affect how an audience thinks of a specific brand ultimately resulting in loss of business. A well thought out reputation management strategy can not only help combat negative reviews but also help generate more quality reviews.
Is a reputation management program effective? Will a reputation management plan save my business from the negative comments that have been written?
Although it would be very difficult to have negative reviews removed from any reputable review site there are ways poor reviews can be masked or offset with positive reviews Â making a reputation management program extremely effective.
Reputation management programs are most effective when a particular objective is addressed. The methodology that is adopted to respond to and try to hide negative reviews is different then trying to generate new reviews.
If your business has been experienced an influx of negative reviews or if you would like to start generating more positive reviews contact us to discuss your options.